Terms and Conditions

Please read these Terms and Conditions carefully before confirming your service request with Glam Tribe PTY LTD (“the service provider”). Your request to have the “service provider” attend your event is conditional on your acceptance of and compliance with our Terms and Conditions. These Terms and Conditions apply to all users who access or use our services.
Setup

To ensure that we provide an organised and stress free service, your host/hostesses will arrive prior to the scheduled booking start time to set up the necessary equipment.

All parties must be completed indoors unless discussed in advance, prior to any booking confirmation.

Access to water facilities and amenities on the day may be required.

The attendance of additional participants must be discussed prior to party this will add to your overall party time and will be an additional charge.

The number of hostesses for each event is determined by Glam Tribe based on the party package and the number of participants involved.

Additional hostesses can be included at a small added charge, if you wish to add extra staff to your party.

Time | Travel | Parking

To ensure the smooth running of your party, your host/hostesses will arrive half an hour prior to the scheduled commencing time to set up the necessary equipment.

Parties cannot be completed outdoors unless discussed in advance prior to any booking confirmation.

Access to water facilities and amenities on the day may be required.

The attendance of additional children may add to your overall party time and may incur an added charge.

The number of hostesses for each event is determined by the service provider based on the party package.

Additional hostesses can be included at a small added charge, should you wish to add extra staff to your party.

Payments

$50.00 deposit must paid within 24 hours of your booking to secure your pamper party and event date(s) and time(s).

The remainder of the invoice must be paid seven days prior to the service.

All payments and deposits are non-refundable upon confirmation of service/booking.

Payment options for deposits include: Direct debit or PayPal final payment must be paid 7 days before event.

Once the number of guests are confirmed and you have received our final invoice, we are unable to deduct/refund payments for guests who are absent on the day of the party.

Once packages and extras have been confirmed, deductions cannot be made for change of mind.

Safety | Hygiene

At least one supervising adult must be present at all times during the event.

For the safety and hygiene of all involved, we are unable to perform beauty services on children who appear to have any skin conditions or contra-indications deemed unsuitable for the treatments.

Any allergies, food intolerances or dietary requirements must be made known to the service provider.

All animals/pets must be kept away from the party area or outdoors at all times during the pampering.

All food serving and cake-cutting must be arranged for either before or after the pamper party session.

All products and equipment supplied on the day by the service provider are not permitted for use by any unauthorized guests at the event.

Insurances | Termination

Any breakages or damages caused by guests at the event are required to be paid for.

The service provider is not liable for any damages of any kind and reference to or reliance on any of our services provided for the event.

We may terminate or suspend access to our services immediately without any prior notice or liability, for any reason whatsoever, including without limitation if you breach any of our Terms and Conditions.

 

Privacy Policy

Glam Tribe is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the National Privacy Principles (NPPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Federal Privacy Commissioner at www.privacy.gov.au.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we may collect via our website www.glamtribe.com.au include: names, addresses, email addresses, phone numbers.

This Personal Information is obtained via our website  www.glamtribe.com.au

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We never share or sell Personal Information. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing or opting out of our email list.

Policy Updates

This Policy may change from time to time and is available on our website www.glamtribe.com.au

Privacy Policy and Enquiries

If you have any queries about our Privacy Policy please contact us at admin@glamtribe.com.au